After Microsoft's 'version 1809' update released on November 13, 2018, users discovered issues with iCloud. The update disabled the ability to sync or update shared albums, and new installs returned an error message that iCloud for Windows is not compatible with your machine.

Not being able to sync or update shared albums with iCloud is a big problem as most people depend on protecting their files and photos. People are not used to manually backing up their photos and some don't even know how to do it.

Microsoft and Apple are, but have not announced when that will be. Until the fix is ​​officially released, try these solutions to get iCloud working on your Windows 10 computer:

1. Uninstall previous versions of iCloud

 Uninstall previous versions of iCloud and try to install the latest version again.

 Then use to make sure previous versions of iCloud are completely removed from the system.

Manually uninstalling iCloud won't necessarily remove all iCloud files from your computer. Many users get iCloud error messages after uninstall. If you get error messages after uninstalling iCloud, it means that there are still some files on your computer. These files will be , so it's best to use an uninstall tool from the start.

2. Install iCloud as administrator

Once all the outdated versions of iCloud have been removed, try installing the new version as an administrator. Just right-click on the iCloud settings file and choose 'run as administrator' from the menu.

If you run setup as an administrator and get an error message, install iCloud as that user. If you don't already have another user, set up one just for this purpose.

3. Run a third-party install and uninstall troubleshooter

Windows 10 doesn't come with a native setup troubleshooter, so you'll need to download Microsoft. This troubleshooter fixes corrupted registry keys and fixes issues that prevent new installs, uninstalls, and updates. This troubleshooter also fixes issues that prevent you from adding or removing programs through the Windows Control Panel.

When software won't install or uninstall, it's easy to blame your computer's operating system, but sometimes it's the installation package or the program you're using to uninstall it. Not all installation packages are based on Windows installation technology. However, install packages created with are, and each configuration created becomes a valid Windows database.

If you can't install iCloud after uninstalling and troubleshooting, there are a few more things you can try.

4. Get Windows Media Pack

 Windows Media Player is included in the Windows Media Pack, which comes with most Windows 10 computers (except Windows 10 N and KN operating systems). If you're running N or KN, you probably only need to install Windows Media Player.

For those running the N and KN versions of Windows 10, directly from Microsoft.

If you're not running the N or KN versions of Windows 10 and you already have Windows Media Player installed, check your settings below.

5. Check Windows Media Player settings

In the search box, type 'turn on Windows features' to bring up the dialog that allows you to turn Windows features on or off. Scroll down to the item called "Media Features" and click the plus icon to expand the options. Make sure there is a check mark in the box next to "Windows Media Player." Click "OK" to apply the changes.

If you try all of these options and iCloud still doesn't install, you may need to wait for the official solution. While you wait, keep track of the last photo that was synced to your iCloud account in case you need to manually save your photos from that point.

It doesn't hurt to also get an external hard drive and learn how to manually back up all your files. The cloud, after all, is not magic. It is a computer like any other and it is susceptible to failure. Storing your photos on a hard drive that you control is always a good idea.